Going Live with Live Answering Service
Thursday, June 3, 2010
Live answering service supports businesses by providing human-to-human communication with clients throughout day and night. Instead of using automated answering machine, a live answering service offers actual-time assistance and suitable knowledge in a personable nature. When looking for a live answering service provider, you should keep in mind that they must have the following:
• Available 24 hours a day, 7 days a week. Holidays are included if needed.
• Ensures that the only important, valuable and urgent calls are forwarded through call screening
• Efficient personnel and call center resources
• Professional, courteous and well-trained staff that can answer all customers questions regarding your products or services
• Appointment setting and scheduling, order taking services, event registration, and survey capability
• Thorough and prompt message notification
• Has latest call center technology
Read more...
• Available 24 hours a day, 7 days a week. Holidays are included if needed.
• Ensures that the only important, valuable and urgent calls are forwarded through call screening
• Efficient personnel and call center resources
• Professional, courteous and well-trained staff that can answer all customers questions regarding your products or services
• Appointment setting and scheduling, order taking services, event registration, and survey capability
• Thorough and prompt message notification
• Has latest call center technology
